A total of 513 sensor devices have been installed at 11 locations at Terminal-3 to follow the Covid protocol and assess passenger facilities.
Maintaining social distancing is important in the Corona era. In such a situation, a new passenger tracking system has been installed at Delhi Airport to implement social distancing smoothly and save passengers time. It has been installed at Terminal-3 of Delhi Airport which is based on sensor based technology. Through this system, the implementation of social distancing with crowd management on Covid-19 at the airport and waiting time for passengers will also be saved. According to Videha Kumar Jaipuriar, CEO of Delhi Airport, Delhi Airport is the first airport where its implementation took place.
513 sensor devices installed at 11 locations
A total of 513 sensor devices have been installed at 11 locations at Terminal-3 to follow the Covid protocol and assess passenger facilities. These sensor devices have been installed at all the eight gates at the airport, besides check-in counters, domestic and foreign security check areas, departure terminals, immigration areas. Apart from this, sensors have also been installed in the area from Arrival Gate and Indian and foreign passport holders, from Domestic Airport of Delhi Airport to International Airport.
There are 2 types of sensors in the passenger tracking device which are installed according to the height of the roof. It has been installed on the roofs of the airport in all places where a large number of passengers are present. Through these sensors, passengers can be counted and they will be tracked.
Location will be tracked on gathering
This device shows the head of each passenger in the form of a dot to let the control room know how many people are in which area and whether or not social distancing is being observed between them. If there is no social distancing, it is immediately ensured.
Videha Kumar Jaipuriyar, CEO, Delhi Airport, said that this technology treats every passenger like 1 point and counts like a point. This area is specific. We have determined the People’s Density Index according to social distancing norms. If the density is high, then it gives its alarm to the terminal operation team so that the team can reach there and appeal to the passenger to make social distancing.
Q management system will tell the waiting time of passengers
A cue management system named XovisPTS has been put in place so that the control room also knows at which operation point the passengers have been waiting for so long. Its display screens are also placed in the public area inside the airport. According to Videha Kumar Jaipuriyar, this technology was first employed for Q management. So that we can assess where the passengers have to wait. After Corona, we have developed it, which is still being used in social distancing.
Passenger facing staff gets the status of frontline worker
Videha Kumar Jaipuriyar also demanded to be given frontline status in the line of vaccination to the workers who came in direct contact with the passengers from the staff working at the airport at the time of Corona.
He said that we have requested the government that the airport staff, especially the passenger facing staff, should also be considered as frontline workers. According to me, the government is also taking cognizance of it, because it is in direct contact with the passenger. Here we are only talking about those people who are directly in contact with the passenger.
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